Last updated: 28/05/2017

Chaplin’s IT Services recognises your right to privacy. We use security precautions to make sure any information we collect about you remains private and is in accordance with the Data Protection Act. Your private information (including your name, address and e-mail address) is not shared with any individuals or organisations outside of Chaplin’s IT Services unless you have authorised us to do so. Chaplin’s IT Services are not responsible for the privacy practices of any external websites to which we have created links.

Mailing List
Visitors who have chosen to join our newsletter service may, from time to time be sent e-mails about new services or special offers. If you ever wish to be excluded from these mailings, please send an e-mail message from the email address you registered with to Chaplin’s IT Services requesting you be dropped from future e-mailings. Include your name and e-mail address in the message. At any time, users may request that their information is removed from our database by sending an e-mail request. If you have any further questions about this Web site or privacy policy, please contact Chaplin’s IT Services.

Cookies
As per the EU Cookie Legislation guidelines, we want to be up-front about how our website uses cookies. For more detail on how we use cookies, or for information on how to clear your cookies, please read the sections below.

Google Analytics
Google Analytics is a free service provided by Google Inc. which uses cookies to better understand how people use and find our website site. This is just general information such as whether you are using a computer or a mobile phone but it is essential in helping us make sure we provide the right information in the right formats on our website. For more information on the cookies created by Google Analytics please read Google’s privacy policy. You can choose to globally opt out of being tracked on Google Analytics (visit Google’s opt-out page). This will affect every website you visit, not just ours.

Social Media Integration

Facebook
As you may have noticed, our website is connected to our Facebook group. When you are signed into your Facebook account the website will allow you to easily like our page and join our Facebook group. Cookies are required to do this.

Twitter
As you may have noticed, our website is connected to our Twitter group. When you are signed into your Twitter account the website will allow you to easily like our page and join our Twitter group. Cookies are required to enable this feature.

Web Browsers

Session Cookies
These are temporary cookies that are used each time you visit a website. They are not kept after you leave the page, but simply ensure you can do things like complete online forms or use the chat functionality if available.

Clearing Cookies
Should you decide you want to clear the cookies in your web browser, the following instructions should help you:

Internet Explorer
1. On the Internet Explorer Tools menu, click “Internet Options.”
2. The Internet Options box should open to the General tab.
3. On the General tab, in the Browsing History section, click the “Delete…” button.
4. In the “Delete Browsing History” window that comes up, make sure that “Cookies” are selected.
5. Click the “Delete” button and restart the browser.

Mozilla Firefox
1. Click “Tools” and select “Clear Recent History.”
2. Make sure that “Cookies” are selected.
3. Click on “Clear Now.”
4. Exit and re-launch browser.

Google Chrome
1. Click the “wrench” icon in the top right-hand corner and select “Options.”
2. In the “Under the Hood” tab, click the “Clear browsing data…” button (make sure that “Delete cookies and other site data” is selected).
3. Click on “Clear browsing data.”
4. Exit and re-launch the browser.